6B2
6D2
Laura Wellington and James Abbott-Donnelly - Duke Studios
Contract is specific for job, whereas T&C is more universal.
quote, invoice, work flow x2, terms and conditions (that look like your brand)
what's the point?
CLARITY AND COMMUNICATION
t&c's are the agreement between two parties and how the job & process will work
something in place is better than nothing
understand what you need them to do for you
the 3 documents
your work flow presented at beginning of job
- how I work - internal
- how I work - client facing
- signed terms and conditions (back up number 1)
James and Laura got us to create our own workflow from initial enquiry to final delivery:
- consider where in the workflow are others involved/timescales and deadlines/money/sticking points
brief + discussion with very initial sketches before deposit
stages you might not want client to see
first opportunity to show professionalism, your work and how to win client over
creative element within boring stuff:
document work flow in medium you are trying to express - another opportunity to show work and skills and dedication
Pricing
new freelancer £80 a day, £100-150 a day
rent, fund money, studio etc. what does it cost to be me, divide by 100 to find how many days to work to cover costs
contact
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discuss & brief (a problem so come up with a set of questions to help define brief) > explore project & negotiate details
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send "how I work" pack, quote, confirm deadlines
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response
invoice/deadlines (intermediate deadlines)
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confirm money 50%
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start work
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detailed research
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first pitch & feedback (give client deadline)
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how to move forwards
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work towards creating the outcome
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final outcome > amends
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final payment (watermarked, low res)
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deliver
what, where, timescale, who, specifications (eg what to include, what not to include)
day rate is the internal cost for personal use - only agencies (certain amount of days at a certain rate)
final amount of project rather than day rate
never fully break down cost of job on invoice (customer could remove elements)
phased working: can do mini invoices (50/50 of each stage)
statement of intent for both parties
breakdown the contract into sections and subsections (both parties requirements, money, usage, deadlines, termination etc.)
build extra charges into money section (additional costs keep informed)
kill fees = positive
old school or adobe sign - for documentation of contracts
paper trail is everything
log all stages (phone call, meetings etc.)
confirm by email all discussions at stages (eg client prefers option 2 over option 1)
sub agreements - makes people think about decisions made
basis for legal pro to look at
working for free still send invoice with discount evidenced
plan
identify friction points and deadlines
create client facing version of work flow
modify t&c's template to fit your needs
keep modifying as things evolve
This workshop was so helpful as Laura and James went through all the technical and contractual elements of freelancing that otherwise I would not have known how to do. I will take this on and use these notes to refer back to when I eventually start freelancing work.
